Reviews and Testimonials
At Blackbird & Wren Real Estate we pride ourselves on providing personalised service & achieving exceptional results for our clients. This is what truly sets us apart.
Realty at a higher level
Ben and Mary’s reputation is well established in the real estate arena as a consequence of their professional attitude to all steps of selling your home.
Attention to planning the sale, setting up the marketing and at all times providing honest and direct communication at what can be a stressful time.
A team that comes thoroughly recommended, providing service far in excess of what the commercial alternatives provide.
From the moment we met Ben & Mary Roberts we knew that we would be entrusting the sale of our property to the right people.
Our home for the past 22 years is quite unique and we initially chose Blackbird & Wren based on their proven track record of sales at the upper end of the market.
However there were so many more qualities we discovered: they are highly professional, great communicators, good listeners, highly skilled and adept in all facets of their work, extremely knowledgeable and passionate about our local area and very responsive to questions and any issues along the way.
They sold our home in 4 days and we couldn’t be happier.
We cannot speak highly enough of Ben and Mary from Blackbird and Wren.
Their outstanding professionalism, from the very first meeting, was coupled with a warm sincerity.
Each step of the selling process was managed efficiently and skilfully, displaying their superb expertise in their field.
We felt continuously informed and included every step of the way.
The commitment and dedication shown was reflected directly in the wonderful result
We loved dealing with Ben and Mary.
I never felt sold to, rushed, made to feel like I had big scary decisions to make, tons of things to do or thousands of dollars to spend.
They helped identify value added things we could do in the short amount of time we had to get our tenants out and the house prepared for market.
They worked to our schedule, our needs and delivered the outcome we wanted in the most stress free way possible.
Market launch to cash in the bank in just 5 weeks – couldn’t be happier with the result or the journey to get there.
Not your typical real estate agents. With them you aren’t just a number & you certainly aren’t treated as such, you become a part of their real estate family & they effortlessly make you feel as though you are their only client.
Their brand speaks for itself. They are the epitome of a boutique agency
We have been buyers through B&W and we have also been sellers. Ben and Mary are fair, professional and no-nonsense, they set realistic expectations from the beginning yet always aim higher, they work extremely hard to make sure things run as smoothly as possible to get you the best results, all whilst keeping you in the loop every step of the way. Our entire process was transparent, prompt and personal. The pride that they take in their work is admirable and it has been a pleasure to sell with them – and set a new street record!
Much like selling and buying a house, the right real estate agent is an investment. I can say without a shadow of a doubt that we invested well in Ben and Mary
What a pleasure it has been having Blackbird & Wren sell our property.
We interviewed several other agents but the rapport with Ben & Mary was immediate as they quickly identified the lifestyle value of our property and the emotional difficulty for us in deciding to sell.
They are highly skilled professionals who, nevertheless, nurtured us gently through the whole process.
In immediate contact with any updates, detailed assessments of potential buyers, confident professional advice, always early for appointments, enthusiastic about their work, The result: A sale with which we are very pleased.
As an independent Agency, unfettered by the shackles of a franchise, Ben & Mary apply their own philosophy and standards to running their business – Professional Excellence & High Integrity.
We engaged Ben & Mary to sell our house & we are so glad we did. They are professional, knowledgeable & responsive. They went above & beyond to ensure that our property was presented in the best possible light. Our home was on the market for less than a week when it was sold & they achieved a result well in excess of our expectations – all the midst of a pandemic. We couldn’t recommend them highly enough.
We first came across them whilst searching for our dream home, we automatically loved their energy & passion towards their work & instantly knew they were the agents for us.
Their professionalism, hard work, and honesty all played a huge part in our decision & they absolutely delivered , all in the midst of a pandemic.
Thank you for making this process a memorable one.
Absolutely fantastic! I can’t recommend Ben and Mary enough.
We purchased our first home through them and they were wonderful do deal with, and were very helpful with coaching us as this was our first home.
Approachable, warm and transparent, unlike other real estate agents who we found can be pushy and have the “used car salesman” approach!
Ben and Mary recently sold our family home in Sunbury & they were an absolute pleasure to deal with throughout the journey.
They conducted a national campaign to find a buyer & generated enormous interest from all over Australia.
Our property went on the market just as COVID-19 was escalating, so we were quite concerned that a sale would not be possible in our timeframe and certainly not within our price range. However, Ben and Mary worked tirelessly to achieve a wonderful outcome for us achieving a sale at a very challenging time & within our target range.
It was a new suburb record!
Ben led the reluctant sale of our gorgeous family home, with dedication, professionalism and sensitivity.
His diligent efforts, and attention to detail during the marketing campaign, led to our property achieving a record sales price for Sunbury (for a residential residence), in the middle of the COVID-19 pandemic and whilst Victoria was in a state of emergency.
A tremendous effort, under exceptionally challenging circumstances, for which we are extremely grateful. Thank you and congratulations.
When we invited Ben & Mary to our home to find out about their approach to selling property we got a good vibe straight away. They took the time to inspect the entire property before giving their opinion about its value, the market, their approach and marketing techniques. We didn’t feel like we were getting the hard sell, but found them to be genuine, knowledgeable &approachable.
Deciding to have Ben and Mary sell our home was an easy choice for us. We never had second doubts & couldn’t have been happier with their communication &professionalism during the entire process.
As first time buyers, we really were learning the process as we went.
Ben was very clear and transparent with us, and he was also approachable.
This made the process much easier to follow and an enjoyable experience.
Ben and Mary have extensive experience in real estate and understand what it takes to have an advantage over the competition.
We couldn’t ask for better service and professionalism. Marketing our property via many avenues gave them that edge.
And all that at the best price possible!
Wow! We were extremely impressed with the personal service, friendly smiles & honest & realistic advice received from them. So we eagerly & without hesitation employed their when it came to selling our home.
They made it so simple.
Their approach was professional, honest & positive. They secured a smooth, effortless sale within the first 24 hours of our ‘open home’ with an excellent price…a wonderful outcome.
Thank you Ben and Mary, your assistance, determination and friendly manner has been greatly appreciated and you both have been a pleasure to work with.
After a bad experience with a different agency, we were recommended to Ben & Mary Roberts by a mutual friend & they didn’t disappoint. Their knowledge, communication, integrity & professionalism was second to none. They were upfront & honest about the results they believed they could achieve for us & after we signed with them they stayed true to their word. From a seller’s point of view that’s exactly what you want from your agent. .
Ben & Mary have gone above and beyond the call of duty to ensure the best possible presentation at open day 1, attracting 46 groups.
They arranged trades, lawns and even cleaned themselves to get the best possible show.
Ben’s communication at every step of the way was excellent.
We would highly recommend Ben & Mary.
From the time my husband and I engaged with Ben to sell our property, living interstate it was the honesty, upfront conversations and at all times knowing the progress that made it a pleasure to deal with Ben.
If you are wanting the respectful conversations but upfront honesty Ben is your real estate and will not disappoint..
As a property developer I have engaged the services of Ben Roberts on several occasions. I keep going back to Ben as he is always spot on with his marketing campaigns and pricing strategies. Ben manages the styling component of the sales process and ensures that the property is styled in such a way so as to generate the maximum return on investment. I highly recommend Ben Roberts as a selling agent
From my first meeting with Ben and Mary I was taken with their professional manner and knowledge of the area.
I was informed every step of the way and felt extremely blessed that the sale of my property was in their very capable hands.
My family could not be any happier with the result.!
What a superb team, and such a rarety in Real Estate.The most genuine, caring, trustworthy real estate agents you’ll meet. The first time we contacted them, we ultimately decided to lease the property, and the second time we contacted them we decided to retain the property after all, so although I can’t comment on the full process they provide I felt the need to leave a review nonetheless. When we do finally sell, we’ll get back in touch for sure!
We knew instantly they could best represent our property.
We found them very honest, easy to work with, and full of wonderful advice.
Their marketing campaign ensured our property was seen all across Australia and hence the second most viewed property in Australia on realestate.com.au.Fabulous communicators, they kept us updated constantly.
Wherever your home sits in the market, rest assured with Ben and Mary, the exposure will be immense and result in more buyers and a great result.
When choosing an agent, Ben and Mary stood out for their approach to the sale process and the family feel that resonated with us. Their marketing of the property was exceptional, and we were provided constant updates throughout the campaign. The transition through to unconditional offer was not as smooth as we hoped (no fault of Ben or Mary’s), but they always made themselves available and provide helpful advice. Their experience really shone through. We would highly recommend Ben and Mary to anyone looking to sell.
No “hard sell” or salesman tricks when talking to us about listing with them, just down to earth facts and an honest approach to business.
Ben and Mary treated our house as if it were there own when presenting it for sale. They were realistic when quoting the selling price, yet sold for far and away the street record at the first open.
Couldn’t ask for more and would highly recommend. Thanks Blackbird and Wren!
Mary & Ben are complete professionals and such lovely people.
I highly recommend Blackbird & Wren if you are wanting to sell your home. Top results every time. Looking forward to moving into my new house, you guys made this happen for us, I can’t thank you enough.
A clean and honest way to deal with real estate.
Ben and Mary know exactly what they are doing and they do it well.
Definitely recommend them. Very impressive
Ben and Mary went above and beyond to make sure all our goals when selling our property were met.
We are very happy with the experience and the result that was achieved. Would recommend to any friends and family looking to sell their property .
Ben’s knowledge of the real estate industry is second to none.
His help while both buying and selling my house was invaluable.
Ben and Mary were fantastic from day one. The professionalism, knowledge and care they gave to us and our property were wonderful. The quality of the marketing was excellent, exactly what you’d expect from a boutique agency such as Blackbird & Wren.
These guys are top notch they know their stuff.
Provided the best service and delivered our dream price. We couldn’t be more happy
Highly recommend thanks Mary and Ben
PO Box 689
Sunbury VIC 3429
(03) 9744 3322
Please use the form below to get in touch with us. We will get back to you as soon as possible.
PO Box 689
Sunbury VIC 3429